TecHook's Unmatched 12-Month Warranty

We’re so confident in our work, we include a free 12-month warranty with every device we sell, providing you with extra peace of mind. 

TecHook’s 12-Month Warranty covers any and all product defects (hardware and software), or any malfunction of the phone independent of your use (such as touch-sensitive malfunction, battery failure, pushbuttons, etc.).  

If your device shows any signs of malfunction, contact our team at hello@plug.tech with your order number to start your warranty claim. Once we receive the device, Our team will either repair the device or send you a replacement that is fully functional.

What is Covered? 

What is not covered?  

This limited warranty does not cover any damages due to:

  • Transportation or storage
  • Third-party software or unauthorized repair
  • Improper use; failure to follow the product instructions or perform any preventive maintenance
  • Any components added since the item was originally sold
  • Normal wear and tear or external causes such as accidents, abuse, or other actions beyond our reasonable control.

How to make a claim: 

Visit our return portal to start your warranty claim. Contact us at hello@plug.tech with your order number if you're having issues. In order to keep our prices as low as possible, we reserve the right to charge a 10% restocking fee on any return. This helps us cover our shipping costs, and helps us maintain our incredible pricing.

Worry-Free Experience

Shop with confidence—every item sold by Techook undergoes rigorous testing to ensure your complete satisfaction

Get Your Devices Fast!

All of our tech includes fast and free shipping. If ordered before 2pm CT, you'll receive your device within 2 business days.

Giveaway Entries

For every dollar spent you automatically earn 1 giveaway entry. You will be notified with giveaway info upon announcement.

Access Exclusive App Deals

Download the Techook App and dive into exclusive specials and daily deals. [Coming Soon]